Journal of Frontiers in Multidisciplinary Research  |  ISSN: 3050-9726  |  Double-Blind Peer Review  |  Open Access  |  CC BY 4.0

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     2026:7/2

Journal of Frontiers in Multidisciplinary Research

ISSN: 3050-9718 (Print) | 3050-9726 (Online) | Impact Factor: 8.10 | Open Access

Conflict Management Styles on Employees Job Satisfaction

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Abstract

This study examined the conflict management styles and job satisfaction levels of business office employees in Barangay Poblacion, Impasugong, Bukidnon, during the year 2024– 2025. Guided by the Thomas-Kilmann Conflict Mode Instrument and Hoppock’s theory of job satisfaction, the research aimed to understand which conflict management styles accommodating, avoiding, collaborating, competing, and compromising employees predominantly used and how these styles related to their job satisfaction. A total of 57 office employees participated in the study. Data were collected through structured questionnaires and analyzed using descriptive statistics, including means and standard deviations, to determine the levels of conflict management styles and job satisfaction. Spearman’s Rank Correlation was used to examine the relationships between variables. Results revealed that collaborating and accommodating styles were practiced at very high levels, while avoiding, compromising, and competing were used moderately. Overall job satisfaction was rated very high, with employees reporting meaningful work, positive interpersonal relationships, and enjoyment of tasks. Inferential analysis revealed a statistically significant relationship between the collaborating style and job satisfaction (p = 0.046), indicating that active cooperation and problem-solving enhance employee satisfaction. The study highlights the importance of fostering a collaborative workplace culture to boost morale, strengthen professional relationships, and enhance organizational effectiveness. Recommendations include promoting collaboration through training, communication workshops, and team-building activities while encouraging situational use of other conflict management styles to maintain harmony and efficiency.

How to Cite This Article

Kinontao K, Turtosa M, Vertudez KL, Fajardo SK, Sagubay AJ, Dagno R (2025). Conflict Management Styles on Employees Job Satisfaction . Journal of Frontiers in Multidisciplinary Research (JFMR), 6(2), 547-554. DOI: https://doi.org/10.54660/.JFMR.2025.6.2.547-554

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